In the fast-paced world of real estate, every investment offers a unique chance to generate value. For investors aiming to unlock the full potential of their properties, effective management is key. We had the opportunity to sit down and chat with Jonathan Lasplaces, Senior Sales Executive at Evaco Property, to gain valuable insights into how property owners can optimize their real estate assets.

Could you tell us a bit about your professional background and what led you to join Evaco Property?

I started my career in luxury leather goods sales, where I sharpened my skills in client relationship management and sales of high-end products. From there, I transitioned into the tourism sector, managing chalets and lodges, which gave me valuable experience in hospitality and customer service.

This journey eventually led me to Histia Property Services, part of the Evaco Group, where I spent two years in concierge services. This role helped me get acquainted with the real estate market and Evaco’s offerings.

Today, I’m part of the sales team at Evaco Property, focusing on two key projects: Cap Marina and Nautica Villas. My diverse background allows me to bring a unique perspective, and a deep understanding of our clients’ needs to these prestigious developments.

When engaging with a prospect for the first time, what’s your strategy for making a strong initial connection and starting the conversation?

My approach begins with active listening and a deep understanding of the prospect’s real estate needs and preferences. During our initial interactions, I focus on asking targeted questions to clearly identify their expectations, priorities, and specific criteria. Whether they’re looking for a residential property, a rental investment, or a vacation home, I make sure to grasp exactly what they are looking for.

This allows me to tailor my recommendations and present options that align perfectly with their goals. By being attentive to their needs and demonstrating genuine interest in their requests, I build a solid foundation for trust and a constructive dialogue, paving the way for effective engagement and collaboration.

When handling a purchase request, what elements do you consider crucial for understanding the client’s needs?

I focus on factors such as the desired number of bedrooms and the client’s goals for the purchase—whether it’s for rental income, a primary residence, or a vacation home. By considering these aspects, I can offer property options that are closely aligned with their needs and expectations, ensuring a smooth and satisfying buying experience.

Could you share an example where you significantly customized an offer to meet a client’s unique needs?

Once we only had a two-bedroom villa available within my client’s budget, but they were specifically looking for a three-bedroom villa. Leveraging the broad range of services offered by Evaco, we devised an innovative solution to meet the client’s expectations.

As a vertically integrated company that handles real estate management, promotion, and offers design, architecture, engineering, furniture manufacturing, and construction services all under one roof, we were able to come up with a tailored solution. We added a third bedroom to the existing villa, expanded the pool, and created an outdoor bathroom to meet the client’s specific needs. This integrated approach allowed us to modify the villa according to their desires while staying within budget.

After concluding a sale, what methods do you use to ensure effective follow-up and client satisfaction?

After a sale, I ensure effective follow-up by maintaining regular communication with my clients through email and WhatsApp for more direct contact. We also have an excellent after-sales service, with a dedicated team that supports clients from contract signing to key handover and remains available for any further assistance.

Additionally, we keep in touch through ongoing communication and organize an annual event for all Evaco property owners, which helps strengthen our relationship with our clients.

How do you think Evaco Property stands out from its competitors in managing the purchase process?

Evaco Group distinguishes itself by offering an integrated solution that brings together all necessary services under one roof. From design and construction to furniture manufacturing and interior design, every step is coordinated to simplify the purchasing process for the client. This integrated approach ensures smoothness and consistency throughout the project, minimizing the need for clients to manage multiple service providers.

We also provide customization options, allowing clients to design a space that perfectly matches their tastes and specific needs. Our ability to adapt projects based on unique requests, such as adding rooms or making other modifications after the contract is signed, reflects our commitment to meeting individual requirements.

Additionally, every client receives a privilege card offering exclusive discounts with prestigious partners, adding significant value to their real estate purchase.

We don’t just sell properties; we offer a lifestyle and a luxury experience, enhancing the appeal of our assets. With more than 20 years of experience and success in the real estate sector, Evaco Group’s reputation inspires confidence.